Global
Herbal Supplies ~ Company Policies
We know that
your satisfaction is the greatest asset we can gain. At Global Herbal
Supplies (GHS) we strive to satisfy each and every one of our customers'
needs.
So, if you
are not completely happy with your shopping experience please tell us
and let us know how we can improve our service to you.
Satisfaction Guarantee
When you
shop with Global Herbal Supplies we guarantee each and every product that
we sell!
If you purchase
a product from us and are unsatisfied for any reason please contact us,
and then return the unopened product within 30 days of your purchase for
a complete product refund.
Refunds for
products returned do not include postage charges and/or bank clearance
fees of 4% for credit cards. Unless the mistake is on our part, in which
case we will refund all charges.
Cancellations
If you change your mind after ordering
and decide that you no longer wish to try a product please contact
us as soon as possible. If you decide to cancel or return the product
without trying it please do so within 30 days. A 20% re-stocking fee applies
in this case and postage costs are non-refundable.
Security & Your Privacy
All
your personal details are kept private and are not given, sold or rented
to anyone. This includes your e-mail address.
To ensure that
you are shopping with complete safety we offer the highest degree of security
by the use of Secure Socket Layer (SSL).
Our SSL has
the maximum 128 bit encryption for data transmission between your computer
system and our Secure Server.
Transactions
on the Internet on Secure Servers using 128 bit encryption is by far the
safest mode to transfer information, money, securities, conduct any transaction
and execute legal documents ever. |